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RETURN POLICY

Last updated February 14, 2025

Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase, you may return it to us for a full refund or an exchange. Please see below for more information on our return policy. We also stand by our products and offer a 1-year warranty to replace any of our manufactured parts that break, for free, with proof of break and purchase.

RETURNS

All returns must be postmarked within fourteen (14) days of the purchase date. All returned items must be in new and unused condition, with all original tags and labels attached.

RETURN PROCESS

To return an item, place the item securely in its original packaging and include your proof of purchase, then mail your return to the following address:

Total Innovative Tactical Solutions, LLC
Attn: Returns
9805 NE 116th ST, #7472
Kirkland, WA 98034
United States

Please note, you will be responsible for all return shipping charges. We strongly recommend that you use a trackable method to mail your return.

REFUNDS

After receiving your return and inspecting the condition of your item, we will process your return or exchange. Please allow at least fourteen (14) days from the receipt of your item to process your return or exchange. We will notify you by email when your return has been processed.

EXCEPTIONS

The following items cannot be returned or exchanged:

  • Damaged/Worn Items
  • Items discounted more than 50%

For defective or damaged products, please contact us at the contact details below to arrange a refund or exchange per our return policy or warranty terms.

QUESTIONS

If you have any questions concerning our return policy, please contact us at:

info@totalinnovative.com